All referrals received by outpatient clinics will be reviewed to determine the clinical urgency of the patient’s condition. All appointments are scheduled based on patient clinical need.
Wait times for an outpatient appointment will vary depending on the level of demand for the service.
Outpatient Call Centre & Referral Management Hub
Tel: 1300 153 853
Fax: (08) 7074 6247
External Mail Delivery Point: 21
Please note: The Outpatient Call Centre and Referral Management Hub details (above) should NOT be utilised for the following services:
- Telephone: (08) 7074 4790
- Fax: (08) 8429 6060
Cancer outpatient (Oncology, Haematology, Medical Oncology)
- Telephone: (08) 7074 4100
- Fax: (08) 7074 6220
Pain Management Unit outpatient (TQEH)
- Telephone: (08) 8222 7826
- Fax: (08) 8222 7949
Thoracic Medicine outpatient (Lung Function Lab, Sleep Studies, TB Services)
- Telephone: (08) 7117 2900
- Fax: (08) 7117 2998
Burns Unit outpatient
- Telephone: (08) 7074 5076
- Fax: 7074 6223
Oral Maxillary and Dental Services
- Telephone: (08) 8222 8225
- Fax: (08) 8429 6052
- Telephone: (08) 8222 3825
- Fax: n/a
For moreinformation, view the Royal Adelaide Hospital Contact List.
How to make a referral
All patients require a valid referral prior to receiving treatment in an outpatient clinic. Referrals must be submitted in writing and should contain the required minimum data to ensure timely and appropriate decision making.
A patient can be referred to and see a specialist doctor of choice, provided the doctor is available for appointment within suitable timeframes, based on clinical need.
To be treated as a Medicare bulk billed (private) patient in an outpatient clinic and see a specialist doctor of choice, a patient can be referred to a named specialist.
If a referral is not written to a named specialist, the patient will be seen by a doctor of the hospital’s choice as a public patient.
All outpatients are seen on the basis of clinical need. If the named specialist doctor is not available within a clinically appropriate timeframe another doctor may see the patient to ensure the necessary care is provided.
To assist this process, a statewide referral form has been developed and is available to download below:
- Statewide Standard Outpatients Referral Form (PDF 64KB) - short version
- Statewide Standard Outpatients Referral Form (PDF 177KB) - long version
More information is available on the SA Health Website.
To assist patients to attend their appointments on time, we will call with an appointment time and date if the first appointment is in less than four weeks. For appointments that are more than four weeks away, patients will receive an appointment reminder via the post. In addition, if a valid mobile number has been provided, patients will receive an SMS reminder of their appointment date and time 48 hours prior to their appointment.
If any contact details have changed, please call the general outpatient number 1300 153 853 and provide an updated mobile number and details. If patients do not wish to receive a reminder SMS, please advise the Outpatient Administration team.