Overseas patients

Overseas patients are required to pay for costs of treatment where there is insufficient insurance coverage. Some health insurers do not cover the full cost of public hospital services.

Overseas patients who are admitted will be asked to provide their passport, Visa and any insurance details to enable costs to be recovered.

Aushealth has been appointed by the Royal Adelaide Hospital to work with patients for payment of fees. Aushealth will negotiate with the patient’s insurer to identify the level of financial coverage and out-of-pocket costs. Aushealth will discuss the costs with the patient. If the cost is not covered by insurance, Aushealth will seek payment for the services, or negotiate a payment plan.

Patients from a country with a Reciprocal Health Care Arrangement (United Kingdom, New Zealand, Malta, Italy, Sweden, Netherlands, Finland, Republic of Ireland, Norway, Belgium and Slovenia) can receive immediately necessary treatment as a public patient free of charge. This covers any ill health or injury which occurs while you’re in Australia and requires treatment before you return home. There are some specific Australian Government rules that apply for residents of each country that need to be considered case by case.