The mental health unit has been designed to enable direct admissions. Community mental health teams are able to facilitate known consumers with a mental health illness direct access to the unit, through the hospital's northern garden entrance, or if required through a separate ambulance entry on the hospital's western side. Other admissions to the unit are via the emergency department, or where care is transferred from another hospital.

This will reduce pressure on the emergency department and enable consumers direct and immediate access to the care they need.

In addition, access between the mental health unit and the emergency department is direct, as they are located next to each and linked by a staff corridor.

The mental health unit is located on Level 2 and in Zone G at the north west corner of the hospital. The location of the unit’s reception point is 2G195.